Privacy Policy
Last Updated: 15 January 2025
At cinemalorix, we take your privacy seriously. This policy explains how we handle your personal information when you use our budget education services. We're based in Australia and follow the Australian Privacy Principles under the Privacy Act 1988.
We believe in being straightforward about what data we collect and why. If something here doesn't make sense, reach out and we'll explain it in plain language.
Information We Collect
When you interact with our budget education programs, we gather certain information to provide you with better learning experiences. Here's what we collect and why it matters.
Information You Provide Directly
This includes data you give us when signing up for courses or reaching out through our contact forms:
- Your name and email address for account creation and communication
- Phone number if you choose to provide it for course updates
- Educational background and learning goals to personalize your experience
- Payment information processed securely through our payment providers
- Any questions or feedback you submit through our forms
Information Collected Automatically
Like most websites, we automatically gather some technical information when you visit:
- IP address and general location data (city level, not your exact address)
- Browser type and device information to optimize your experience
- Pages you visit and time spent on different sections
- Referral sources that brought you to our site
How We Use Your Information
We don't collect data just for the sake of it. Everything we gather serves a specific purpose in making your educational journey smoother.
- Delivering course materials and tracking your progress through programs
- Sending important updates about schedule changes or new content
- Responding to your questions and providing support when needed
- Improving our course content based on how students engage with materials
- Processing payments and maintaining accurate financial records
- Meeting legal obligations under Australian education and business laws
Marketing Communications: We'll only send you promotional emails if you've agreed to receive them. You can unsubscribe anytime using the link at the bottom of any marketing email. Course-related communications will continue as they're necessary for program delivery.
Data Storage and Security
Your information is stored on secure servers located in Australia. We use industry-standard security measures, but here's the honest truth: no system is completely bulletproof. We do our best to protect your data through encryption, secure connections, and regular security audits.
Our team members only access your information when necessary to provide services or support. We don't sell or rent your personal data to anyone. That's not our business model.
| Data Type | Storage Location | Retention Period |
|---|---|---|
| Account Information | Australian servers | Duration of enrollment plus 7 years |
| Course Progress Data | Australian servers | Duration of enrollment plus 2 years |
| Payment Records | Australian servers | 7 years (tax compliance) |
| Technical Logs | Australian servers | 12 months |
Sharing Your Information
We keep your information within our organization except in these specific situations:
- Payment processors who handle transaction security (they never see your full card details)
- Email service providers who help us send course updates and communications
- Cloud storage providers hosting our secure Australian-based servers
- Legal authorities if required by Australian law or court orders
All third-party services we work with are bound by strict confidentiality agreements and must comply with Australian privacy standards. We don't share your data with advertising networks or data brokers.
Your Rights and Control
Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do:
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this within 30 days at no charge unless the request is unusually complex.
Correct Inaccurate Information
If something we have on file is wrong, let us know. You can update most information directly through your account settings, or contact us for help with other corrections.
Delete Your Account
You can request account deletion at any time. We'll remove your personal information within 30 days, though we may need to retain some records for legal compliance (like payment history for tax purposes).
Object to Processing
If you believe we're using your information inappropriately, you can object. We'll review your concern and stop the processing unless we have legitimate grounds to continue.
How to Exercise Your Rights: Send an email to info@cinemalorix.com with "Privacy Request" in the subject line. Include your full name and account email so we can verify your identity. We'll respond within 10 business days.
Cookies and Tracking
We use cookies to make the site work properly and remember your preferences. Some are essential for basic functionality, while others help us understand how people use the platform.
Essential cookies stay active because they're necessary for the site to function. Optional cookies for analytics can be disabled through your browser settings, though this might affect some features.
We don't use third-party advertising cookies or sell your browsing data to advertisers.
Children's Privacy
Our services are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If you're under 18 and interested in our programs, please have a parent or guardian contact us first.
If we discover we've accidentally collected data from a minor without proper consent, we'll delete it promptly.
Changes to This Policy
We review and update this policy periodically as our services evolve or laws change. When we make significant changes, we'll notify active users via email at least 14 days before the new policy takes effect.
The "Last Updated" date at the top shows when we last modified this document. Continuing to use our services after changes take effect means you accept the updated terms.
International Data Transfers
We primarily store and process data within Australia. In rare cases where international transfers are necessary (such as cloud backup services), we ensure adequate protections are in place through standard contractual clauses and security measures.
Your data won't leave Australia without proper safeguards that meet or exceed Australian privacy standards.
Complaints and Disputes
If you're unhappy with how we've handled your information, please contact us first. We'll investigate your concern and respond within 30 days.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Their contact details are available at oaic.gov.au.
Questions About Privacy?
We're here to help if anything in this policy is unclear or if you have specific concerns about your data.
Email: info@cinemalorix.com
Phone: +61444573461
Address: Shop 20/ 63 President Wilson Wlk Tanilba Bay NSW 2319, Australia